Accessibility Statement

We firmly believe that the internet should be available and accessible to all and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

We aim to adhere as closely as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines provide guidance on how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.

Contact Us

Please contact us via email at info@valenta.com or via phone at 909-771-8023. Allow up to 3 business days for us to reply to your email or return your phone call. We will gladly assist you if you have any trouble accessing our website.

Guidelines

We will utilize all commercially available technology and staff will make all reasonable efforts to ensure its website (s) is accessible to all persons, including those with disabilities; and in support of this objective it will follow and strive to meet the Web Content Accessibility Guidelines (WCAG) as released and updated by W3C.

We will use reasonable efforts to ensure that our policies, practices and procedures governing the provision of our services to persons with disabilities are consistent with the following principles:

Services are provided in a way that respects the dignity and independence of persons with disabilities.

Persons with disabilities are able to benefit from the same services, in the same place and in a similar way as other staff or visitors; and
Persons with disabilities have opportunities equal to others to obtain, use and benefit from our services.

Definitions

For the purposes of this policy: “Disability” means any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes any degree of lack of physical co‐ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment.

Applies to

This policy applies to our website and the presentation of products and services available to the public. The policy applies to all, but specifically to staff who are responsible for the function and content of the website and for those providing services to customers.

Considerations to Persons with Disabilities

We are committed to providing a positive user experience to all visitors, including persons with disabilities, and will carry out our duties and responsibilities in the same fashion except that when communicating with persons with disabilities all staff are expected to take into account their disability and take any extra effort necessary to assure their experience is positive and provide any accommodation necessary to ensure they have full access to products and services.

Training

The company will use qualified third party providers or train persons responsible for the function and content of the website in methods and practices necessary to make our site and services available to people with disabilities. Such training will be on an ongoing basis and be updated when changes are made to policies, practices and procedures governing the provision of services to persons with disabilities.

Screen-Reader and Keyboard Navigation on Valenta’s Website

The Valenta Mental Health website uses ARIA attributes (Accessible Rich Internet Applications), alongside various different behavioral changes, to ensure blind users with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters our site, they immediately receive a prompt to enter the Screen-Reader Profile so they can navigate our site effectively.

Here is how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

Screen-Reader Optimization:
We provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and other content.

The background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an alternate text (ALT) tag for images that are not described. It also extracts texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

All of our adjustments are compatible with all popular screen readers, including JAWS and NVDA and our background process learns the website’s components from top to bottom and provides ongoing assistance, even when we are updating the website.

Keyboard Navigation Optimization:
The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This allows users to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find quick-navigation and content-skip menus available at any time by clicking Alt+1, or as the first elements of the site, while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability Profiles Supported In Our Website

Epilepsy Safe Profile:

This profile enables people with epilepsy to use the website safely by minimizing the risk of seizures that result from flashing or blinking animations and risky color combinations.

Visually Impaired Profile:

This profile adjusts the website to make it accessible to the majority of individuals who have visual impairments, including, but not limited to, Degrading Eyesight, Tunnel Vision, Cataract, and Glaucoma.

Cognitive Disability Profile:

This profile provides various assistive features to help users with cognitive disabilities like Autism, Dyslexia, CVA, and others focus on the essential elements more easily.

ADHD Friendly Profile:

This profile significantly reduces distractions and noise, to help individuals with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

Blind Users Profile (Screen-Readers):

This profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack installed on the user’s computer.

Keyboard Navigation Profile (Motor-Impaired):

This profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, Design, and Readability Adjustments Available On Our Website

Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.

Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.

Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.

Content Highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.

Audio Muting – This option, which is particularly helpful for people susceptible to migraines or who use hearing devices, lets users mute the entire website instantly.

Cognitive Disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.

Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Browser and Assistive Technology Compatibility

Valenta aims to support the widest array of browsers and assistive technologies as possible in order for our users to choose the best fitting tools for them, with as few limitations as possible. Therefore, we have designed our system so that it is compatible with the major systems comprising over 95% of the user market, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

Feedback

Despite our very best efforts to allow individuals to adjust the website to their needs, there may still be pages or sections that are not fully accessible because we are working on them or because of limitations in technology. Nevertheless, we are continually doing everything we reasonably can to improve accessibility by adding, updating and improving its options and features, and developing and adopting new technologies.

If you find a malfunction, find any aspect of the website difficult to use, or have ideas for improvement, we will be happy to hear from you. You can reach out to the website’s operators at info@valentaonline.com